Signs of Adjuster Burnout!

Claims professionals work in a high stress atmosphere.  COVID has added on even more stressors both personal and professional.  A good day may still result in them having more work than what they started with.  Even your most dedicated and talented staff can have difficulty dealing with these ever-mounting stressors.  In this post, we outline

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The Three Keys to Litigation Management!

Litigation expense costs account for the largest portion of overall claims expenses.  If not effectively managed, these costs will cut into the profitability of your book of business.   After years of reviewing the litigation management practices of public entities, risk pools, insurers, and reinsurers there are three commonalities that all successful programs possess.  Panel Counsel

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Why Perform A Claims Audit?

A claims audit evaluates numerous claims management policies and procedures which include but are not limited to: claims investigation coverage/compensability evaluations damage evaluations reserving practices litigation management documentation member/client communication subrogation/contribution potential settlement practices  If any of these areas of claims management are not being handled effectively and efficiently then that means that your organization

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